Editing User Information
How-To Video: Click Here
1. Click on "Presenters and Staff"
2. Insert admin username and password. Click "Log In" (If Active Directory is enabled, please choose the appropriate domain, from the "Log In Using" drop down box).
Editing User Information
Administrators have the right to edit user information after a user has been created. To do this, they would go to the Users page and click on the user's name that needs editing. We are selecting the user "support" for this example.
Here you can see the list of Courses that this user has the right to administer. You can also see which Roles the user has and change them if necessary.
If you choose "Settings" at the top of the screen, you will be able to edit the user's name, email address, and password.
Reset Users Password
To change the user's password, you have two options.
You can click "Generate a temporary password" and then "Reset Password" and a new password will be generated and e-mailed to the user.
You can also click "Specify a password" and then enter in a new password for the user.
In addition, you can enter the User's Biography. The information that you enter within the User's profile will be displayed within the "Info" tab within the viewer window of the recording.
Self-Support Options
Panopto Support Options
* Submit an online support request
Contact Support by Phone:
US Support Line:
800-931-5036, Option 1
UK Support Line:
+44203 137 7056
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