Editing User Information
Go to http://yourpanoptoserver/Panopto/Pages/Default.aspx# and insert your username and password. Click "Log In" (If Active Directory is enabled, please choose the appropriate domain, from the "Login using" drop down box).Editing User Information
1. Only Administrators have the right to edit user information after a user has been created. To do this, go to the System - Users page and click on the user's name that needs to be edited. We are selecting the user "support" for this example.
2. The Info tab allows you to edit the user's name, email address, and user Bio. The information that you enter within the User's profile will be displayed within the "Info" tab within the viewer window of the recording.
3. The Password tab allows you to change the users password.
4. The Roles tab shows the list of Folder that this user has the right to create or view . You can also see which Roles the user has and change them if necessary.
Reset Users Password
To change the user's password, you have two options.
1. You can click "Generate a temporary password" and then "Reset Password"
A new password will be generated and e-mailed to the user.
2. You can also click "Specify a password" and select Reset Password.
An email will be sent to the user to notify them of the change.
Editing User Bio
1. On the User's Info tab, click edit
2. Type in your Bio description and click save (you may need to scroll down). The information that you enter within the User's profile will be displayed within the "Info" tab within the viewer window of the recording.
Self-Support Options
Panopto Support Options
* Submit an online support request
Contact Support by Phone:
US Support Line:
800-931-5036, Option 1
UK Support Line:
+44203 137 7056
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