2008 Server Prerequisite Installation
Windows Server 2008 Installation Instructions
Once this prerequisite information has been installed, follow the link or click here for the Panopto v4.0 installation instructions.
New Software Requirements:
There are three new requirements for installing Panopto v4.0 and higher. Note: These are not required for previous versions of Panopto.
Service Pack 2 for Windows Server 2008 (please install via Windows Update)
Microsoft IIS Media Services: http://www.iis.net/media (Required on Panopto Web Server)
Microsoft Expression Encoder 4.0 Free Edition: http://www.microsoft.com/expression/products/Encoder4_Overview.aspx (Required on Panopto Data Server)
Prerequisite Software:
- Microsoft Powerpoint 2007
- If installing PowerPoint 2007 only, install all Office Shared Features and Office Tools.
- Quicktime 7 Download from Apple
- Internet Information Services (IIS) 7.0
- Install IIS Media Services 4.0 (32 bit / 64 bit)
- Expression Encoder 4.0 SP1 Download from Microsoft
- Windows Media Services (WMS) 2008. Click here for 2008 R2. Click here for non R2 versions of 2008
- Windows Server 2008 Desktop Experience
- Microsoft .NET 3.5 SP1 and .NET 4.0 are required
- Microsoft .NET Framework 3.5 SP1 Download from Microsoft Instructions for 2008 R2
- Microsoft .NET Framework 4.0 Download from Microsoft
- Microsoft Windows Installer 4.5 (SQL Prereq) Download from Microsoft (Not required for 2008 R2)
- Microsoft Windows Powershell 1.0 (Not required for 2008 R2)
- Microsoft SQL Server 2008 Express (w/Advanced Services) (32-bit) (64-bit)
| Prerequisite Software | Combined Server | Web Server | Data Server | SQL Server |
| Microsoft PowerPoint 2007 | X | X | ||
| Windows Desktop Experience | X | X | X | |
| Quicktime 7 | X | X | ||
| Internet Information Services (IIS) 7.0 | X | X | ||
| IIS Media Services 4.0 | X | X | ||
| Expression Encoder 4.0 SP1 | X | X | ||
| Windows Media Services (WMS) 9 | X | X | ||
| Microsoft .NET Framework 3.5 SP1 | X | X | X | |
| Microsoft .NET Framework 4.0 | X | X | X | |
| Microsoft Windows Installer 4.5 | X | X | X | |
| Microsoft Windows Powershell 1.0 | X | X | X | |
| Microsoft SQL Server 2008 Express (w/Adv Svcs) | X | X | X | |
| Panopto Software | ||||
| Panopto Web Server (PanoptoWeb.exe) | X | X | ||
| Panopto Data Server (PanoptoDataServer.exe) | X | X | ||
| Panopto MP4 (PanoptoEncoderMP4Components.exe) | X | X |
How to Install Prerequisite Software
Licensing
Panopto Focus now features server and client licensing. Before installing Panopto on the server, you must complete the following steps to ensure that your server will function properly after installing Focus.
- Download the following program to your Panopto server. This program will generate a key based on certain identifiers within the server hardware.
Download GetMachineCode.exe - Locate and run GetMachineCode.exe
- When the machine code is generated, copy the entire key and send it in an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Our support team will generate a license key based on the machine code and respond with a license based on your service agreement with Panopto. You can continue with the rest of the installation and install the license key when finished. Content will not upload or process until the server is licensed.
See the Licensing page for more information.
Install Microsoft Office 2007
If installing PowerPoint 2007 only, install all Office Shared Features and Office Tools.
Installing Quicktime 7 on Microsoft Windows Server 2008
Quicktime is required for file association with MP4 (video podcast) and MOV (Mac recordings) files.
- Download from Apple
- Install with default options and close installation when complete.
Installing IIS on Microsoft Windows Server 2008
1. Go to Server Manager
2. Go to Roles
3. Click Add Roles
4. When the Add Roles Wizard opens, click Next
5. Select "Web Server (IIS)"
6. If prompted, add any Required Features and then click Next to add the IIS role.
7. Click Next at the Introduction to Web Server (IIS) screen
8. Select ONLY the following and add any Required Features if prompted.
9. Click Next
10. Click Install to install Web Server (IIS)
11. When installation completes, click Close
Install Microsoft IIS Media Services
Microsoft IIS Media Services is a set of extensions for IIS 7 that allows Panopto to be highly scalable and deliver content optimized for Smooth Streaming playback.
1. Go to the IIS Media Services site by clicking here: http://www.iis.net/media
2. Click Install Using Microsoft Web Platform Installer
3. On the next page, click Install Now to install and run the Web Platform Installer. The installer should automatically run. If not, please check to sure that there are no ActiveX prompts awaiting your response.
4. On the IIS Media Services 4.0 page, click Install.
5. On the Web Platform Installation page, read the terms and click I Accept.
6. Web Platform Installer will install IIS Media Services and prompt you when complete. Click Finish.
Install Microsoft Expression Encoder 4.0 w/SP1
2. Run installer and click Accept on the License agreement page.
3. Do not enter a product key. A key is not required and Panopto will only utilize the features that do not require a license key. Click Next.
4. Decide whether you would like to participate in the Customer Experience Improvement Program by checking Yes or No. This is not related to Panopto and is not required to use Panopto in any way. Click Next.
5. Expression Encoder 4 should be checked. You may click Options to change the directory where Expression Encoder is installed, but it is not required. Click Install
6. When installation completes, click Finish.
Installing Windows Media Services 2008
1. Download from Microsoft (Choose 2008 or 2008 R2)
2. Open the installer
3. When prompted, click OK to install the software update.
4. Click "I Accept" on the license terms window
5. When installation is complete, click Close
6. Go to Server Manager
7. Go to Roles
8. Click Add Roles
9. Select Streaming Media Services
10. Click Next
11. Click Next at Introduction to Streaming Media Services
12. Select only "Windows Media Server" and click Next
13. Leave RTSP selected and click Next
14. Click Install to install Streaming Media Services
15. When installation is complete, click Close
Installing Windows Desktop Experience
1. Go to Server Manager
2. Go to Features
3. Click Add Features
4. Select Desktop Experience
5. Click Next
6. Click Install
**Note** This installation takes some time and will reboot your computer. Please do not start any other configuration until this is complete.
7. After the computer reboots, log back in to your server and you'll receive a message that the installation has completed.
8. Click Close
Installing .NET Framework 3.5 SP1
.NET 3.5.1 is installed by default in Windows Server 2008 R2 and may already be installed in Windows Server 2008.Installing .NET Framework 4.0
.NET 3.5.1 and .NET 4.0 are both required as prerequisites for Panopto
Installing Windows Installer 4.5 (SQL Prereq - Only if installing SQL locally)
Download from Microsoft (Select version based on Server OS)
Installing Windows Powershell 1.0 (SQL Prereq - Only if installing SQL locally)
1. Go to Server Manager2. Go to Features
3. Click Add Features
4. Select Windows Powershell
5. Click Next
Click Install
Installing SQL Server 2008 Express Edition with Advanced Services
1. Download from Microsoft (32-bit) (64-bit)
After you have installed the prerequisite software you may continue on to being installing Panopto Focus.
Self-Support Options
Panopto Support Options
* Submit an online support request
Contact Support by Phone:
US Support Line:
800-931-5036, Option 1
UK Support Line:
+44203 137 7056
On the phone with a Panopto Support Representative? Launch Quick Support below!