Installation Start Guide
Panopto Installation Information
The information below outlines the process of deploying Panopto Focus onto your system(s). Please read through this guideline when preparing for your installation and let Panopto Support know if you have any questions prior to starting.
Minimum System Requirements
| Operating Systems | Windows Server 2008 (32 and 64 bit) and 2008 R2 |
| Processor | Dual core 1.8GHZ |
| Memory | 2 GB RAM |
| Network | 100/1000 NIC |
| Virtualization | All platforms supported |
Port Requirements
Panopto requires that certain TCP ports be opened (in/out) to allow content to be uploaded and streamed to and from your server. The most common communication issues that face customers are due to port restrictions.
TCP Port 80 - A very common HTTP port that will allow users to view the Panopto web site, upload content from their client recorders, and view Panopto recordings.
TCP Port 8080 - Windows Media Services utilizes port 8080 to stream content. This allows video to play in a user's browser when viewing content. If video from a recording won't play after you've installed, check this port.
TCP Port 1755 - The Panopto Web Server service utilizes port 1755 for transferring live broadcast recordings through Windows Media Services. If live broadcasts won't play, check this port.
TCP Port 443 - Only needed if using SSL (optional)
TCP Port 25 - Needed for SMTP
Quick Install Steps
Server preparation:
Install Server 2008 (32-bit or 64-bit) or 2008 R2 (Standard, Pro, Enterprise) *Server 2003 is not supported for Panopto v4.0.
Run Windows Update
Name server
Add server to your domain (Recommend, but only required if using UNC paths for storing content)
Open Ports (80, 8080, 1755)
Ensure DNS is configured and operating properly
Install Panopto Prerequisite software (More Information)
Panopto Installation:
If combined web/data/SQL server installation:
Install Panopto Web Server (PanoptoWeb.exe) - Configures IIS, WMS, SQL
Install Panopto Data Server (PanoptoDataServer.exe) - Installs and configures Panopto data services and encoder
Install Panopto MP4 Encoder (PanoptoEncoderMP4Components.exe) - Installs MP4 encoder -- This is no longer required in Panopto v4.1 and higher.
If separate web/data/SQL server installation:
Web
Install Panopto Web Server (PanoptoWeb.exe) - Configures IIS, WMS, SQL
Data
Install Panopto Data Server (PanoptoDataServer.exe) - Installs and configures Panopto data services and encoder
Install Panopto MP4 Encoder (PanoptoEncoderMP4Components.exe -- This is no longer required in Panopto v4.1 and higher.
If installing SQL database on a cluster or other SQL server:
Install Panopto web/data as described above. Panopto Web Server installer will prompt you for SQL Server Name and Instance Name. A good troubleshooting step here is to use ODBC Connections to verify SQL server name and instance name.
Post Installation
Backup PanoptoDB_3 in SQL
Backup Web Content (By default in C:\Panopto\Web, but is configurable so this could be different)
Backup Data Content (By Default in C:\Panopto\Data, but this is configurable so this could be different)
Default Panopto Login:
Username: admin
Password: panopto123
Self-Support Options
Panopto Support Options
* Submit an online support request
Contact Support by Phone:
US Support Line:
800-931-5036, Option 1
UK Support Line:
+44203 137 7056
On the phone with a Panopto Support Representative? Launch Quick Support below!